5905 Parkplace Drive
Argyle, TX 76226
805-338-3804
NealLWebster@gmail.com
Summary
Systems Analyst with extensive experience in facilitating
applications development on multiple platforms with a hands-on
background in front-end and back-end programming languages. Facilitated all stages of software
development life cycle including requirements elicitation, architecture,
development, testing, deployment, end user training, support and
documentation. Proven leader of both
business and technology driven projects of small scale and large enterprise
level. Experience working in a multi-location and cross functional
environment. Successfully
executed multimillion dollar IT projects by leveraging strong analytical,
collaborative, and decisive leadership skills to deliver them on time, within
budget and to business specifications.
Strengths
|
·
Project
Management
·
Software
Development Lifecycle (SDLC)
·
As-Is
& To-Be/Current vs. Future State
·
Process
Automation & Improvement
·
Requirements
Elicitation & Analysis
·
QA
& User Acceptance Testing
·
Functional/Non-Functional
Documentation
·
Data
Analysis, Mapping & Reconciliation
|
·
System
Analysis
·
Data
Integration (ETL)
·
GAP
Analysis
·
Data
Governance
·
Change/Release
Management
·
Data
Warehousing
·
Procedure
Documentation
·
Process/Data
Flow Diagrams
|
Technical Skills
Programming Languages
T-SQL, C#, .NET, JavaScript, PHP, HTML, CSS, XML, PowerShell
Databases:
SQL
Server 2008/2012, DB2, MySQL
Tools:
Visual
Studio, SQL Server Management Studio, SVN, GIT,TFS, MS Visio, MS Excel, MS
Project, Passport, SSIS, SSRS, Pentaho, PowerShell, PeopleSoft, Microsoft
Dynamics AX, Content Management Systems (CMS), Customer Relationship
Management (CRM) systems, Report Builder, WinSCP(FTP/SFTP), Chesapeake
T-RECS, AutoMate9, SalesForce, Microstrategy
Domains:
Capital
Markets, Mortgage, Retail, Finance/Accounting
Methodologies: Agile/Scrum,
Kahnban, Waterfall SDLC, PMBOK & BABOK
Certifications
·
Microsoft
Technology Associate (MTA)
o
Database
Fundamentals
o
Software
Development Fundamentals
o
Software
Testing Fundamentals
·
Oracle
Certified Professional, Java SE 7 Programmer
·
CIW
Database Design Specialist (Microsoft SQL, MySQL, Oracle, DB2)
·
CIW
JavaScript Specialist
·
CompTIA
A+
·
CompTIA
Network+
·
CompTIA
Security+
Professional
Experience
|
|
Systems Analyst, IT Application Development / Enterprise Data Warehouse
Private National Mortgage Acceptance Company
(PennyMac)
March 2014 – Present
|
|
·
Trained
& lead the efforts of offshore developers for support & maintenance
of new and legacy ETL processes for Servicing, Capital Markets,
Correspondent Group & Treasury
·
Created
prototype ETL components to validate customer requirements and facilitate
design sessions with developers
·
Debugged
and enhanced legacy Pentaho Jobs & Transformations, SSIS Packages, C#
Scripts & SQL Objects
·
Established
development standards for offshore development team
·
Conducted
functional, regression & performance testing
·
Refactored
SQL scripts to conform to object oriented best practices
·
Create
& validate code movement scripts, deployment scripts & production
validation scripts
·
Various
ad-hoc project management requests
|
|
|
Systems Analyst, IT ERP & Control Systems / Business Systems Development
Guitar Center, Inc. (Corporate)
April 2013 – March 2014
|
|
·
Maintained
& enhanced ERP application supporting +2,500 concurrent users across
the enterprise from corporate offices in Westlake Village California,
contact center in Salt Lake City Utah, distribution centers in Indianapolis
Indiana and Kansas City Missouri
·
Key point
of contact for resolving issues & completed projects for internal
customers across the enterprise including: Accounting, Treasury,
Operations, EDW, EIS, POS, Contact & Distribution Centers
·
Independently
partnered with the business to understand business requests &
requirements for maintenance issues & enhancements critical financial
systems, (sub-ledgers and general ledger)
·
Directed
the efforts of onshore & offshore developers
·
Served as
the primary functional/technical interface between inter-department
business users & development teams onsite & offshore
·
Elicited
requirements from internal & external customers for systems
enhancements & bug fixes
·
Successfully
meet monthly build deadlines for project releases & hot patches
·
Lead daily
stand-up meetings with onsite & offshore developers
|
|
|
Business Analyst, Accounting / Financial Operations
Guitar Center, Inc. (Corporate)
March
2011 – April 2013
|
|
·
Innovator
award for the year 2012 (awarded April 2013) for automating repetitive,
manual & error prone processes
·
Reconciled
$70+ million transactions per month in balance sheet accounts
·
Prepared
& entered journal entries & completed month-end close cycle
·
Documented
procedures for accurate reconciliations & efficient management of
customer payment issues
·
Assisted
business with creating test cases and validation of ERP bug fixes &
enhancements in sub-ledger & general ledger
·
Scripted
batch jobs for data conversions, data mapping, error handling and issue
logs for financial systems
·
Provided
support to development teams on/offshore, (located in India and China) in
their coding & unit testing
·
Initiated
development of semi-automated reconciliation software
·
Developed
automated SOAP & SFTP processes for data extraction
·
Mapped
& conformed data from dozens of internal and external sources
·
Successfully
implemented balance sheet reconciliation application which increased
financial controls & automated manual high touch point processes for
$500+ million per month in transactions
|
|
|
Systems Analyst
Lions Futures Management, Inc.
May
2009 – March 2011
|
|
·
Identified,
initiated & managed projects which created unique selling points for
the firm
·
Prepared
functional (FRDs) & technical requirement documents (TRDs)
·
Managed
team of offshore developers located in Philippines & India
·
Developed
automated internal processes & reduced operating costs
·
Deployed
databases and developed front end GUIs for institutional clients to update
and retrieve data client data
·
Replaced
third COTS change management & issue tracking software with SharePoint
·
Integrated
high frequency trading applications into firm’s proprietary trading
software using internal programs and 3rd party APIs
·
Converted
analytics & execution scripts from Pascal to C# for non-retail
customers
·
Implemented
ultra-low latency block-allocation add-on script for non-retail customers
|
|
|
Programmer Analyst
Lions Futures Management, Inc.
June
2007 – May 2009
|
|
·
Executed
transfer to a new derivatives & equities trading software for the firm
& its retail and institutional clients
·
Built new
website for derivatives & equities analytics and execution
software
·
Developed
& maintained XML file schemas to customize software layout
·
Lead
software training sessions for employees, and retail and institutional
clients
·
Identified,
documented & coordinated trading software bug fixes & testing of
new features
·
Migrated
firm from Microsoft Mail Exchange Server to Google Apps Enterprise
·
Implemented
& maintained cloud based customer relationship management (CRM)
software
·
Transferred
website from internal servers to cloud based scalable servers
·
Developed
& deployed customer specific software installation, (.exe) files
·
Rebuilt
existing website to function dynamically with a content management system
(CMS)
·
Developed
web based data communication system which coordinated multiple
internal & external systems
|
|
|
Intern
UBS Wealth Management
January
2007 – June 2007
|
|
·
Worked
closely with operations manager, gained understanding of back office
operations & compliance for managed fixed income, equity &
insurance products for retail customers
·
Worked with
branch manager daily on financial advisor recruiting project
·
Implemented
ideas to prospect for new financial advisors
·
Compiled
& ranked production statistics for over a dozen financial advisors.
Created power point presentations for monthly sales meetings
·
Created
Excel templates and Access for office administrator & branch manager
|
Education
|
Bachelor of
Science Information Technology/Software - Western Governors University
|
|
Project
Management (PMP) Certificate - University California Santa Barbara
|
|
Data Science
Certificate - Johns Hopkins University (Coursera)
|
|
National Futures
Association - NFA Arbitrator Training
|
|
National Futures
Association - Security Futures Training
|
|
FINRA / NASD
Series 65 - Uniform Investment Advisor Law
|
|
FINRA / NASD
Series 63 - Uniform Securities Agent State Law
|
|
FINRA / NASD
Series 31 - Futures Managed Funds Examination
|
|
FINRA / NASD Series 30 - Futures Branch
Managers Examination
|
|
FINRA / NASD Series 3 - National
Commodity Futures Examination
|
Recognition/Awards
Star Search
Spotlight – PennyMac (Corporate)
Innovator of the
Year – Guitar Center, Inc. (Corporate)
Thank you
for your consideration
Neal L
Webster
5905 Parkplace Drive
Argyle, TX 76226
(805) 338-3804 |
NealLWebster@gmail.com